Home > Service Request Form

Service Request Form

To assist us in providing the best quality and fastest service possible, please complete the below form and a member of our Service Team will be in contact with you regarding your request as soon as possible.

Please note: While we will endeavour to get in touch with you as soon as possible, please understand that our Service Team work standard office hours, Australian Eastern Standard Time (GMT+10).

PLEASE NOTE: Multihull Solutions is the sole owner of the information collected on this site. We will not supply this information to others in ways different from what is disclosed in our Privacy Policy. You can rest assured your personal details remain secure and confidential.

SERVICE REQUEST FORM

YOUR DETAILS
Your Name*
First Name Last Name
Your Email*
Your Mobile*
Please use full international format with no spaces i.e.: +61400444555
Are you the Owner of the boat?*
- Yes
- No
Your relationship to the boat / owner of the boat?
i.e. a friend, family member, Skipper or a Tradesperson employed by the owner.
Have you already had contact with a Multihull Solutions team member?*
If yes, please advise which Multihull Solutions Team Member you have been working with.
OWNERS DETAILS
Owners Name
First Last
Owners Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Owners Mobile
YOUR MULTIHULL DETAILS
Boat Name*
Boat Make*
Boat Model*
Boat Year*
Date of Purchase (as per the Bill of Sale)
Boat's Current Location*
HIN Number*
The HIN number is usually located aft on the starboard hull.
Did you purchase this Mulithull from Multihull Solutions?*
Who was your Sales Consultant
DETAILS OF YOUR REQUEST
Please describe your request in as much detail as possible.*
MECHANICAL PARTS: If your request is based on mechanical parts, please also include the make and model of any equipment. The more detail you provide, the better our team can assist when we contact you. SPARE PARTS AND / OR SERIAL NUMBERS: We will require a part and/or serial number for any part that may need to be repaired or replaced. Please provide these numbers here and if you can't find a number on the part, please explain this here. ACTIONS ATTEMPTED: If you have taken any action to rectify the issue, please provide as much detail as possible about the steps you have taken. RECOMMENDED / PREFERRED SOLUTION: If you have a recommended or preferred solution to your request, please provide this here.
ATTACH PHOTOS TO SUPPORT YOUR REQUEST
A picture speaks a thousand words...
Please provide as many relevant photos as possible.
Handy tip: You can take photos and attach them directly from your photo album when completing this form on a mobile device. Alternatively, you can send your attachments directly to service@multihullsolutions.com.au and quote your boat name as a reference.
Drop files here or

Max. file size: 512 MB.
Hidden
Please provide as many relevant photos as possible that can help explain the issue to our team.
Handy tip: You can take photos and attach them directly from your photo album when completing this form on a mobile device. Alternatively, you can send your attachments directly to service@multihullsolutions.com.au and quote your boat name as a reference.
Max. file size: 512 MB.
SUPPORTING QUOTES
If you have received any supporting quotes, please attach those here
Handy tip: You can take photos and attach them directly from your photo album when completing this form on a mobile device. Alternatively, you can send your attachments directly to service@multihullsolutions.com.au and quote your boat name as a reference.
Drop files here or

Max. file size: 512 MB.
Hidden
If you have received any supporting quotes, please attach those here
Handy tip: You can take photos and attach them directly from your photo album when completing this form on a mobile device. Alternatively, you can send your attachments directly to service@multihullsolutions.com.au and quote your boat name as a reference.
Max. file size: 512 MB.
ANYTHING ELSE YOU'D LIKE TO ADD?
Please provide any additional information you would like us to know